ISO Standards Training & Adherence

Upgrade and keep up to date with the latest management thinking and systems. We provide expert ISO Standards Training that will benefit your organisation, employees and customers.

GetISOStandards was founded by Mark Ward and is the culmination of 17 years’ experience in IT service management, supporting public and private sector organisations.

In recent years, Mark has specialised in the implementation of these three ISO management system standards: ISO 27001:2013 — ISO 20000:2018 — ISO 9001:2015

Information Technology – Security Techniques – Information Security Management System

InformationTtechnology – Service Management System

Quality Management Systems

What is a Management System?

It is how an organisation manages different parts of its business to achieve its organisational objectives. These objectives can be almost anything but, when considered in context with the ISO standards listed above, it usually comes down to improving: quality, customer satisfaction, services or information security.

Development of a formal management system is often a strategic decision based upon the organisation’s strategic objectives. Each ISO management system standard – like the ones listed above – is a ‘lens’ through which the organisation can identify, review and improve aspects of their own management system. For example, ISO 20000 (Service management system) can be used to consider aspects of the organisation’s existing management system to achieve service-based objectives. These are usually ‘effectiveness’ of ‘efficiency’ specific objectives.

Taking the requirements of these management system standards in context with Customer requirements is just the first step! The journey to achieve a defined, developed, communicated, understood, monitored, measured, resourced, supported and continually improved is not such a long road to travel! This can be achieved in months – not years! The process also provides opportunities to the organisation and employees that are both tangible and exciting!

The Organisational Benefits to ISO Managements System Adoption

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More efficient use of resources and improved financial performance

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Improved risk management and protection of people and business interests

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Increased capability to deliver consistent and improved services and products, thereby increasing value to customers and stakeholders

Maximise Your Business and Achieve Your Goals

Bring 17 year of ISO Standards Experience Into Your Company

ISO 27001 – The Benefits

IT – Security Techniques – Information Security

  • Improve your marketing edge by showing new Customers that your organisation follows the internationally recognised global bench-mark for good information security practice
  • Management of information assets
  • Significantly reduced risk of reputational damage and financial loss associated with data breaches
  • Helps protect your organisation against cyber-attack
  • Improve your commercial edge by demonstrating you comply with legal and contractual requirements
  • Drives efficiencies within your organisation by identifying and managing risks and opportunities
  • Putting proportionate controls in place to help protect information assets

ISO 9001 – The Benefits

Quality Management Systems

  • Helps your organisation identify existing and future Customer needs
  • Helps you measure your Customer’s satisfaction
  • Supports efforts to meet regulatory compliance for products and services
  • Helps protect your organisation against cyber-attack
  • It’s a great first step to formalise risk and opportunity management
  • It’s a great way to frame continual improvement to meet the needs of your organisation
  • It helps establish controls for your quality management system (QMS)
  • Demonstrates to internal and external Stakeholders your commitment to quality products and services

ISO 20000 – The Benefits

IT – Service Management System

  • Marketing & growth: improve your company’s reputation through ISO adoption for service management. Adopting this standard means that your organisation’s management system has become ‘scalable’ thus facilitating the opportunity for growth
  • Compliance & speaking a common language – this standard bears very close correlation to ITIL. It makes service management so much easier when working with partners, suppliers and customers we all share a common ‘service management’ language
  • Improved productivity through synergy – this standard will allow your service management system to mature: policies, plans, processes are identified, understood, reviewed, agreed, improved
  • By interlocking management system processes, it helps to ensure that productivity is improved as a whole. Clearly, there are many ways to create efficiencies and improve productivity, but developing and maintaining an aligned Service Management system is a great way to start
  • Drives efficiencies within your organisation by identifying and managing risks and opportunities
  • By interlocking management system processes, it helps to ensure that productivity is improved as a whole. Clearly, there are many ways to create efficiencies and improve productivity, but developing and maintaining an aligned Service Management system is a great way to start

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Unit 7, Yorks Farm Business Park, Towcester, Northants, NN12 8EU

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07850 248622

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ISO Standards

ISO 9001 ○ ISO 20000
ISO 27001

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